Whether you hand over or keep your car keys depends on your chosen parking form. With regards to Valet Parking, you leave your keys with the parking provider for the whole duration of your trip because a chauffeur parks your car for you. With regards to Shuttle Parking, you get to keep your keys because this is a self-park option, meaning that you park the car yourself. If a parking provider asks to keep your keys whilst you are away, this may be to make car parking more efficient and the car park more organised, or for fire safety reasons. You will always be informed about this in the pros and cons section of our website ParkCare.